Privacy Policy

1. Who We Are

waze2in operates an online gaming platform accessible at waze2in.lat, offering casino games, live dealer tables, slots, and sports betting services to users in Malaysia. References to "waze2in", "we", "our", or "us" in this document refer to the operator of this platform. References to "you" or "your" refer to any individual who accesses or registers an account on waze2in.

We are committed to processing personal data in a manner consistent with applicable data protection legislation and industry best practices. This Privacy Policy sets out the basis on which personal data we collect from you, or that you provide to us, will be processed by waze2in.

2. Data We Collect

waze2in collects personal data in several ways — directly from you when you register or interact with our platform, automatically through your use of the site, and from trusted third-party service providers. The categories of data we collect include:

2.1 Account & Identity Information

• Full name as per your identification document
• Date of birth (used to verify you are 21 years of age or older)
• Email address and account username
• Malaysian phone number
• Residential address (including postcode, city, and state within Malaysia)
• A copy of your identification document (MyKad or Passport) for Know Your Customer (KYC) verification

2.2 Financial & Transaction Data

• Bank account details linked to your registered Malaysian bank (e.g. Maybank, CIMB, Public Bank)
• e-Wallet identifiers for Touch 'n Go eWallet or Boost transactions
• Deposit and withdrawal history
• Transaction amounts in Malaysian Ringgit (MYR)

2.3 Technical & Usage Data

• IP address and approximate geographic location
• Browser type, operating system, and device identifiers
• Pages visited, features used, and session duration on waze2in
• Referring URLs and search terms used to reach our platform

2.4 Communications Data

• Content of messages sent to our live chat or support team
• Records of emails exchanged with [email protected]
• Feedback and survey responses you voluntarily submit

3. How We Use Your Data

waze2in uses the personal information we collect for the following specific purposes:

• Account creation and management: To register your account, verify your identity, and maintain your profile on our platform.
• Age and identity verification: To confirm that you are 21 years of age or older, as required for participation in online gambling services in Malaysia.
• Service delivery: To provide access to casino games, live tables, sportsbook, and slot features on waze2in.
• Payment processing: To process deposits and withdrawals in MYR through your chosen payment method, whether a Malaysian bank transfer or e-Wallet.
• Regulatory compliance: To comply with Anti-Money Laundering (AML) obligations, responsible gaming requirements, and any applicable legal duties.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other suspicious activity.
• Customer support: To respond to your enquiries via live chat or email and resolve issues in a timely manner.
• Platform improvement: To analyse usage patterns and improve the overall experience on waze2in for all Malaysian users.
• Marketing communications: To send you promotional information, offers, and updates where you have given explicit consent to receive these.

4. Legal Basis for Processing

waze2in processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract we have with you — that is, to operate your account and deliver our gaming services.
• Legal obligation: Processing required to comply with laws applicable to our operations, including KYC, AML, and responsible gaming regulations.
• Legitimate interests: Processing carried out for waze2in's legitimate business interests, such as fraud detection, platform security, and service analytics — provided these do not override your fundamental rights.
• Consent: Where you have explicitly opted in to receive marketing communications or where consent is otherwise required. You may withdraw consent at any time by contacting our support team.

5. Sharing Your Data

waze2in does not sell your personal data to third parties. We may, however, share your information with carefully selected categories of recipients where necessary:

5.1 Service Providers

We engage third-party service providers who assist us in operating the waze2in platform — including payment gateway operators, KYC verification providers, cloud hosting services, and customer support tools. These providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.

5.2 Financial Institutions

When you make a deposit or withdrawal, your financial data is shared with the relevant Malaysian bank (such as Maybank, CIMB, or Public Bank) or e-Wallet provider (such as Touch 'n Go eWallet or Boost) solely to process the transaction.

5.3 Regulatory and Law Enforcement Authorities

waze2in may disclose your personal data to competent authorities where we are legally required to do so — for example, in response to a court order, a lawful request by a regulatory body, or for the prevention and detection of financial crime.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred to the acquiring entity. We will notify you via email or a prominent notice on waze2in before your data is transferred and becomes subject to a different privacy policy.

6. Cookies & Tracking Technologies

waze2in uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function — for example, maintaining your logged-in session and remembering your language preference.
• Performance cookies: Collect anonymised data about how visitors use waze2in, helping us identify areas for improvement without identifying you personally.
• Functional cookies: Remember your preferences and settings — such as your preferred game category or display settings — to provide a more personalised experience.
• Marketing cookies: Used to deliver relevant promotional content. These are only placed where you have given consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the waze2in platform.

7. Payment Data

All payment transactions on waze2in are denominated in Malaysian Ringgit (MYR). We take the security of your financial data seriously. Full card or bank account numbers are never stored on our servers — payment processing is handled by PCI-DSS compliant third-party payment service providers.

Transaction records — including amounts, dates, and payment method references — are retained as part of your account history for regulatory compliance purposes and to assist with any disputes or support enquiries you may raise.

8. Security Measures

waze2in implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and our platform
• Firewalls and intrusion detection systems to monitor and protect our infrastructure
• Regular security audits and penetration testing carried out by independent specialists
• Strict role-based access controls limiting data access to authorised personnel only
• Two-factor authentication options available for player accounts
• Encrypted storage of sensitive data at rest on secured servers

While we take every reasonable precaution to protect your data, no system is entirely immune to risk. We encourage you to use a strong, unique password for your waze2in account and to never share your login credentials with anyone.

9. Data Retention

waze2in retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. As a general guide:

• Account data: Retained for the duration of your active account and for a minimum period following account closure, as required for regulatory compliance.
• Transaction records: Retained for a minimum of seven years in line with standard financial record-keeping requirements.
• KYC documents: Retained for the period required by applicable AML regulations, typically five years from the date of the last transaction.
• Support communications: Retained for up to three years to assist with ongoing or future support matters.
• Marketing consent records: Retained until you withdraw consent, plus a short period thereafter for compliance audit purposes.

When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

10. Your Rights

As a user of waze2in, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected].

• Right of access: You may request a copy of the personal data waze2in holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure: In certain circumstances, you may request that we delete your personal data — subject to any overriding legal obligations to retain it.
• Right to restrict processing: You may ask us to temporarily limit how we use your data while a dispute or query is being resolved.
• Right to data portability: Where technically feasible, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including direct marketing communications.

We will respond to all valid requests within seven business days. In complex cases, we may require up to 30 days and will inform you of any extension in advance.

11. Age Restriction — 21+ Only

waze2in is strictly an adult platform. Access to our casino games, sportsbook, and all other gaming services is permitted only to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21.

As part of our registration and KYC process, we verify the age of all players. If we become aware that a person under 21 has registered an account or provided personal data to us, we will promptly close that account, refund any deposits where applicable, and delete the associated personal data.

If you believe a minor has accessed or registered on our platform, please notify us immediately at [email protected] so that we can take appropriate action without delay.

12. Changes to This Policy

waze2in reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered users by email and post a prominent notice on the waze2in platform for a minimum of 30 days prior to the changes taking effect.

The "Last updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how waze2in protects your personal information. Your continued use of the platform following notification of changes constitutes your acknowledgement of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way waze2in handles your personal data, please do not hesitate to reach out to our dedicated support team:

For general account support, you may also reach us via our live chat feature available directly on the waze2in platform, with an average response time of under 45 seconds.